Value proposition

Our project teams only consist of sourcing experts, and all of our engagements and teams use the various proven tools & products of our Navisco Outsourcing Reference Model NORM, which we continuously update with our most recent project experiences and with the latest market trends & services. We are convinced that our independency from service providers and technologies, our clear specialization and our reference model place us into a unique position to provide significant advantages in terms of quality, costs and risk mitigation to our clients.

We are driven by the following principles:

  • We are truly independent from providers, technologies and solutions and give a 360°advice respecting all different stakeholders, including the persons affected, worker’s representatives, management, shareholders and service providers; to create a long-term win-win solution.
  • We know the outsourcing market for more than 15 years from both client and supplier sides, & have in-depth knowledge of the relevant suppliers, their business models & service prices.
  • We offer competence in all phases of a sourcing engagement from strategy to transformation and operational control & day-to-day processes.
  • We do projects in all industries & are focusing on internationally operating companies.
  • We do not try to reinvent the wheel – but rather focus on established procedures, frameworks & tools which we further develop constantly to our best practice NORM.
  • We are the long-term partner for our clients & are measured on the sustainable financial & qualitative success of our solutions.


Markus Adamer
Managing Partner
Markus Adamer, partner and member of the executive board of Navisco AG as well as managing director of the Swiss corporation, is in the service & sourcing business since 20 years and well connected in the Swiss IT community
Dr. Michael Heym
Co-Founder & Managing Partner
Michael Heym, entrepreneur and co-founding partner of Navisco AG with twenty years of IT experience in various national and international management positions with focus on application management, sourcing and benchmarking
Achim Warnke
Achim Warnke, partner and member of the executive board of Navisco AG, is responsible for the development of our international client basis and complex outsourcing projects


Dr. Hans-Joachim Diedenhofen
Deputy Chairman of the Board
As a co-founder of Executive Insight (healthcare consulting) and Bossard Strategy Consulting (sold to Gemini Consulting), Achim is an enthusiastic entrepreneur, a successful leader of high performance teams and an experienced strategy consultant. Currently Achim acts as an investor and head of MedTech group in GoBeyond business angel club as well as a board member in several companies.
Prof. Dr. Konrad Hilbers
Chairman of the Board
As the current "active chairman" of the advisory board of teleshopping channel HSE24 and advisor to Ardian Equity Partners, known as former CEO of Napster Inc. as well as COO and CFO of AOL Europe, Dr. Hilbers is an experienced top manager in the implementation of innovative business models.
Dr. Thorsten Truijens
Member of the Board
As founder and member of the Executive Board of Controlling Partner St. Gallen AG, Dr. Truijens advises a number of large international enterprises in the field of financial management and management accounting. Before entering the consulting business, he used to work as a financial controller in the automotive industry. Additionally, he teaches at the University of St. Gall, Switzerland, WHU – Otto Beisheim School of Management, Germany and Melbourne Business School, Australia as well as other leading business schools.

Brief History of Our Company


Patrick Otterström becomes partner for the Nordics


15th Anniversary at ‘Übersee-Club Hamburg’, Pictures


Largest M&A/outsourcing project in Germany with Lufthansa AG with appr. € 500 million savings for Lufthansa Group


Launch of Navisco Outsourcing Reference Model (NORM) and first contracts using NORM


Merger with ConSources Switzerland, owner Markus Adamer


International outsourcing engagement with Linde AG in Germany & UK with integration of two IT departments after merger


First large scale outsourcing engagement with DAX company KarstadtQuelle AG with >2 bn.€ total contract volume outsourced


First large international AMS outsourcing to India for Panalpina with successful world-wide transformation & standardization of forwarding application


Founded in 2000 as the first German independent Specialist for Sourcing Advisory Services