Navisco has been tracking IT service costs & market prices based on our Reference Model NORM over the last 15 years. Today we are able to use a benchmarking database consisting of more than 250 projects, around 1,000 service level agreements, more than 10,000 single price elements and SLA best practice agreements. Based on our sourcing market insights we are always up to date concerning the current market prices for:

  • In-house Shared Service Center charge-back prices
  • Cloud Benchmarks for Amazon Web Services, Google Cloud Platform, Windows Azure, IBM Softlayer etc. versus Private Cloud services
  • Business service for Back office, HR, finance
  • Application development and maintenance services (SAP and NON-SAP, legacy or Web Applications)
  • Desktop, end user services and user help desk
  • Data Center and Backend services
  • WAN Carrier and LAN services
  • Voice and unified communication services

Navisco Price Benchmarking & Normalization Approach