IT transformation challenges
Digitalization keeps the IT department busy
IT decision-makers are under pressure to create the greatest possible added value for the business units at the lowest possible cost. As part of the ongoing digital transformation, IT must further increase agility, customer orientation and efficiency. Business units require support in the provision and operation of various new technological solutions, as well as in the consolidation and utilization of rapidly increasing data volumes. At the same time, IT must not lose sight of the harmonization of the IT landscape and increasing compliance and security requirements, while dealing with the shortage of IT skills.
To navigate through the conflicting priorities of these numerous challenges, the development of a clear target for the IT and the consistent implementation of corresponding measures is crucial.
The IT department needs a new profile
Innovation & integration instead of operation
IT is increasingly embedded in products, services and business processes. As a result, the role of the IT department is expanding and is playing a key role in the development of new business strategies. Where corporate IT used to be responsible for supporting business processes, it is now expected to be a driver of new business models.
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