IT Target Operating Model

Navisco IT Target Operating Model (IT TOM)

Define new target operating models for your IT

Sourcing &
Partners

Organization &
Governance

Demand

Service Value Chain

Sourcing & Partners

Applications &
Solutions

Service Mgmt. &
Systems

Defining an IT Target Operating Model (TOM) helps to link the business strategy with the necessary future state of the IT service delivery organization. With the Navisco IT TOM Framework, we can help you define all relevant IT strategy areas, focusing on different aspects depending on the challenges your organization faces. In each area of our IT TOM framework, we have a comprehensive set of methods that we can apply in a customized way for you.

Navisco IT Target Operating Model (IT TOM) domains

Our model customized to your requirementd

In the first step we align on a service scope & catalogue, the requirements from your business and guiding principles

Demand

Who are the clients and what do they need?

Service Value Chain

Which services need to be provided and how to ensure that value is added along the value chain?

Value

What is the value proposition to the clients?

In the second step the four dimensions of the future IT TOM will be addressed and defined

Sourcing & Partners

Where can the organization benefit from an external service delivery?

Organization & Governance

How should an organization look like to efficiently provide the defined services and enable value creation?

Applications & Solutions

Which solutions can help in providing the required services?

Service Mgmt. & Systems

Which processes and systems are necessary for the IT service delivery?

In the third step the implementation measures for the Target Operating Model are aligned and executed.

Action

Transformation Program

How should the transformation program look like to implement the defined Target Operating Model?

Action

Navisco AG

WE HELP YOU DEFINING YOUR TARGET OPERATING MODEL TO RESHAPE YOUR IT

Based on our IT Target Operating Model Framework, we support our clients with the following:

Experience from more than 100 IT strategy projects
Cross-industry client base
Always knowing state-of-the-art service delivery modelsfrom clients and service providers
20 years of best-practices based on a strong research base