We use a standard and well-established Reference Model for IT infrastructure and Cloud Services which is modularly built and entails detailed service descriptions, service levels, price models, and contract clauses for all kinds of outsourcing and cloud services
Through the usage of our proven methods, we have the ability to considerably accelerate the process, starting with the request of proposal until the signing of the contract with the selected service provider(-s).
Navisco professionals are both sourcing consultants and deal makers. We are experienced negotiators and know the sweet spots in outsourcing contracts of any size; making them work to the benefit of our customer
State-of-the-Art contracts clearly address defined services and quality standards, governance structures, flexibility as well as unit-based price models which are in line with the market
We know the outsourcing market from both sides, in particular the relevant providers and their business models, provider models, contract models as well as price models.
We are independent, but have direct links to the European deal managements of all relevant providers. If there is a need to make things happen, we are heard on any level of the provider, thanks to our long deal history – to the benefit of our customers
We will manage your complexity of different business requirements and consolidate as much as possible into a common standard service model accepted by the market
Navisco Outsourcing Reference Model NORM
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